Johnston Branch Closure
Your relationship with First National Bank (FNB) is very important to us, and we want to keep you informed about important changes that are taking place at FNB, in particular, the closure of our Johnston branch at 8460 Birchwood Court, Suite 1100, Johnston, Iowa. The branch closure is scheduled for March 31, 2022, at noon. The ATM at this location will cease operations on March 30, at 5 p.m.
Please be assured that nothing will change with your accounts. We will still be able to provide you with the same service from one of the following branches. You will also be able to continue to use our online and mobile banking services.
- Valley Junction, 301 5th Street, West Des Moines (presently under construction and temporarily located at 204 1/2 5th Street, West Des Moines)
- West Glen, 5625 Mills Civic Parkway, Suite 100, West Des Moines
- Ankeny, 1205 North Ankeny Boulevard, Ankeny
Click on any of the branch locations to see bank hours, ATM availability, a map, and driving directions.
We're Here to Help
We want to make your transition to one of our other branches as smooth as possible. Everything about your checking and savings accounts, any loans, debit card, and credit card remain the same.
Steps customers need to take:
- Close your existing safe deposit box and take your personal items to one of our other branches.
- Locate the most convenient ATM (thousands of ATMs are available surcharge-free), when you need it.
- Select a FNB branch to use for your in-person banking services. Just stop by anytime.
If you have any questions during the transition period, don't hesitate to stop by the Johnston branch and one of our relationship bankers will assist you. You are also welcome to contact Customer Service during regular banking hours at (515) 232-5561.
Thanks for Your Loyalty
We understand that the closure of the Johnston branch may present an inconvenience for some of our customers. We can't thank you enough for your loyalty. We promise that we will continue to deliver the highest level of customer service you have come to expect from First National Bank. What Banking Should Be!
Scott T. Bauer, President, First National Bank