Reliable Help to Flush By
Those of you who are regular readers know that I am not noted for being a handy man, and last week was a crazy week of me trying to fix things. It started with a toilet that I could hear running after the water was supposed to have shut off. Having been the proud owner of multiple toilets for many years, I figured that the problem was a bad flapper. Off to Ankeny Hardware I went where I was very well advised and bought a flapper. Two minutes after I started, the flapper was successfully installed!
The next night I went to lock the front door and could not turn the deadbolt. I took out my handy screwdriver and proceeded to take off the deadbolt in an attempt to free the mechanism from whatever was obstructing it. No luck. Ankeny Hardware was closed so I had to run to the hardware megastore to buy a new lock. Hoping it was just the inside part of the lock, I tried to match the old with the new. No luck, and I was forced to put on a new lock. After several tries and using that handy screwdriver, I finally was able to install the new lock before I headed off to bed.
The next night I heard a familiar sound coming from that toilet I fixed. Finding the new flapper in the proper place, I again consulted the pros at Ankeny Hardware. They advised me that the problem was probably the flush valve, which would require me taking apart the entire tank of the toilet, replacing the part, and reassembling the tank in its original leak-proof form. A 20 minute job. Yeah, right.
That night after work I started to work on my toilet project. To my surprise I was able to follow the directions and had everything back together, looking pretty normal. Per the instructions from my friends at the hardware store, I allowed the tank to fill just enough to see if there were any leaks. Nothing on the floor, no drips from the bolts, this was looking good! Then I partially filled the rest of the tank and performed a victorious flush. To my surprise and horror, the bathroom floor was suddenly covered in water. I quickly shut off the water to the toilet and used the available towels to remove the water from the floor.
Now my feeling of being able to overcome the toilet turned into confusion. Not defeated yet, I reread the instructions and in small italicized letters, was the reason I had water all over the floor. IF I had a certain type of toilet I was to use a different flush gasket. I looked all over the toilet and finally found the brand, and yes I needed the other gasket. A third trip to Ankeny Hardware was in order.
As small business owners and managers we are expected to be the leaders in both our companies and our industries. Some people expect that we should know every job, every task in every job that goes on. I once had a customer yell at me because I could not and would not do a teller transaction. The truth is that it might be helpful if we knew everything, but probably not. We should know all the basics and understand the concepts but knowing everything is impossible. Can you imagine the chairman of General Motors knowing exactly where to put a weld in a Chevy Malibu?
What is important is that we have the resources and experts in place and readily available to find the answers needed. After consulting my experts I was able to find the right gasket and flush those repair worries away.