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Click on branch location for specific hours.

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Have a question or comment? Want to find out more about one of our products or services? Feel free to contact us in whatever way is convenient for you.


Customer Service

Phone: 515-232-5561 or 515-225-2641

Touch Tone Teller:

Phone: 515-224-8395

Report Lost or Stolen ATM/Debit Cards or Credit Cards

During regular business house, please call First National Bank Customer Service:

Phone: 515-232-5561 or 515-225-2641

After regular business hours:

Phone: 800-383-8000


We'd love to hear from you! Please feel free to get in touch using the form below. Please do not use this form to send personal or account information.

    Ames Offices

    Main Office

    405 5th Street
    Ames, IA 50010
    Fax: 515-232-5778

    North Grand Office

    2406 Grand Avenue
    Ames, IA 50010
    Fax: 515-233-5057

    West Ames Office

    3334 Lincoln Way
    Ames, IA 50014
    Fax: 515-292-6158

    Ankeny Office

    Ankeny Office

    1205 North Ankeny Boulevard
    Ankeny, IA 50023
    Fax: 515-965-0125

    Des Moines Offices

    Johnston Office

    8460 Birchwood Court, Ste. 1100
    Johnston, IA 50131
    Fax: 515-331-2996

    West Glen Office

    5625 Mills Civic Parkway, Ste. 100
    West Des Moines, IA 50266
    Fax: 515-225-8718

    Valley Junction Office

    301 5th Street
    West Des Moines, IA 50265
    Fax: 515-274-0173

    All Locations/ATMS

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