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We have locations in Ames, Ankeny, West Des Moines, & Osceola. Click on the appropriate branch location for specific hours.

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Contact information

Have a question or comment? Want to find out more about one of our products or services? Feel free to contact us in whatever way is convenient for you.

CALL US

Customer Service

Phone: 515-232-5561 or 641-342-6581

Touch Tone Teller:

Phone: 515-735-3342

Report Lost or Stolen ATM/Debit Cards or fraudulent activity

During regular business hours, please call First National Bank Customer Service:

Phone: 515-232-5561 or 641-342-6581

After regular business hours:

Phone: 800-383-8000

Dispute a Transaction or Report Suspected Fraud on your Account

Please click here to complete the form to begin your fraudulent transaction dispute or call us at 515-232-5561.

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We'd love to hear from you! Please feel free to get in touch using the form below. Please do not use this form to send personal or account information.


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