Contact Us
We're here to help
Please fill out the Contact Us Form for assistance and one of our Customer Service Representatives will respond to your inquiry during normal business hours. For your security, we ask that you don't include your Social Security number or full bank account number in your inquiry.
Call Us
Customer Service
Phone: 515-232-5561
Monday-Friday, 8 a.m. - 5 p.m.
Saturday, 9 a.m. - 12 p.m.
Submit a Request
Need Additional Assistance?
Touch Tone Teller
Phone: 515-236-3001
Report a Lost or Stolen ATM or Debit Card (Available 24/7)
Phone: 515-232-5561
Dispute a Transaction or Report Suspected Fraud on Your Account
Please click here to complete the form to begin your fraudulent transaction dispute or call us at 515-232-5561.
