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First National Bank and Kroll Fraud Solutions, the leading provider of identity theft and fraud investigation services, have partnered together to introduce ID TheftSmart™ service to you. If you are ever a victim of identity theft, it can be a very time-consuming and overwhelming process to repair the damage done. As a victim, you expect real solutions to help you restore confidence and your reputation.

ID TheftSmart™ offers Identity Theft Restoration and Credit Monitoring.

IDENTITY THEFT RESTORATION

Identity Theft Restoration is your answer in the event your identity is ever compromised. Investigators will work on your behalf to restore and preserve your identity. Should you become a victim, not only will you receive full-service identity restoration from a licensed, experienced investigator, but you will also have a resource to answer questions or provide guidance on security and fraud-related concerns. This can head off possible issues before they materialize.

If your identity is stolen, our licensed ID TheftSmart™ investigators will:

  • Confirm identity fraud and determine its nature and scope
  • Assist in obtaining a police report
  • Provide a tri-merged credit report and perform full non-credit searches
  • Work on your behalf until ALL identity theft issues have been verifiably resolved
  • Place seven-year fraud victim statements with credit reporting agencies, when applicable

The price of this service is only $4 per household/per month for a full-service restoration solution.

CREDIT MONITORING (INCLUDES IDENTITY THEFT RESTORATION)
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ID TheftSmart Credit Monitoring is designed to provide alerts if you ever experience unusual activity on your credit report. Through this service, you will receive alerts when one of the following activities is detected on your credit report:

  • New account opening
  • Credit inquires
  • Payment delinquency
  • Public record changes
  • Change of address

Alerts are available online. Online delivery alerts are provided on a daily basis and notification of no activity is delivered on a monthly basis. The price of ID Theft Smart Credit Monitoring is $8 per person/per month. This fee also includes the Identity Theft Restoration service for the entire household.

If you would like more information on how you can add the security and protection of the ID TheftSmart™ program, please call Customer Service at (515) 232-5561 or email [email protected].


Do You Need to Report Suspected Theft or Fraud? 

ID TheftSmart members may use the information published in the Investigation and Restoration Customer Guide to assist in filing a claim for suspected theft or fraud with Kroll's licensed investigators.  

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