Switching Banks | It's Easer Than You Think
That's What Banking Should Be!
Make the Switch Today!
Contact us if you have any questions about making the switch.
Why Make the Switch
There are many reasons people decide to switch banks. Some people are simply fed up with their existing bank and their high fees or poor customer service. Other individuals are experiencing a life change, like a divorce or relocation to a new community.
Today, lots of people are simply looking for a place where:
- they are treated with respect and dignity.
- employees are friendly and responsive.
- employees listen to their concerns and needs.
- there is a physical bank when you need one; in addition to all the online and mobile banking solutions when you prefer to bank-on-the-go.
- confidentiality is taken seriously.
- protection from fraud and financial abuse is a priority.
- no one is pushed into using a bank product or service they don't want or need.
- Identify how you like to bank. Make a list of the bank products and services you use already or would like to start using. Most people need a checking account and debit card to get started. Do you like to use Online Banking through the Internet or do you prefer to use a mobile bank app? Our website is loaded with information about all of our products and services. You're invited to shop around our site to learn more. Then jot down anything you'd like to use.
- Make a list of your current direct deposits and automatic payments. You don't want your paycheck going to your old bank and you don't want to miss an electric payment. Pro tip: Items commonly overlooked are: subscriptions and memberships; irregular bill payments (e.g. quarterly insurance); recurring transfers, such as funds deposited to a savings account or an investment fund; and linked accounts (e.g., mobile wallet app, online shopping sites where you have your bank account or debit card information).
- Open your new account. You can apply online or visit a branch. Either way, the process isn't hard, but you will need a few documents and information: two forms of government-issued ID; your birthdate; proof of your current residential address (not a PO Box); your Social Security Number or Taxpayer Identification Number; phone number and email address; and employer name and contact information (if setting up automatic deposits). When you open your account, you will be presented with a buffet of product and service options. Choose what you'd like to make your life easier.
- Make a deposit. Of course, you will need money to open your account. You can present the funds when you open an account in-person. If you are opening an account online, you will receive an email with instructions on how to deposit the funds. Pro tip: We recommend that you leave some cash in your old account for a month or two. This will cover any outstanding checks and auto bill payments you might have missed. Once your new account is running smoothly, you can close your old account.
- Update your automatic payments and direct deposits. You are welcome to do this yourself or your First National Bank Relationship Banker can assist you. We have transfer forms available for many companies that use automatic payments. If you encounter any problems, just contact our Customer Service Center.
- Close your old bank account. Once all of your online transactions are updated and your new account is working smoothly, you can say farewell to your old bank. We make that easy too. All you have to do is complete the "Authorization to Close Account Switch Form."
- Destroy your old cards. Once your old account is closed, destroy the debit cards, credit cards and checks connected to that old account. But keep your bank statements for your records, you may need to refer to them later or use them for your taxes.
- Enroll in Online Banking and sign up for online bank statements. Learn more about how to enroll. Once you are enrolled in Online Banking, you can download the FNB MOBILE app and use it for banking-on-the-go.