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Token Security

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More secure than ever.

First National Bank is proud to deliver the highest level of security for our Cash Management customers. We are adding an additional layer of security to our log in process called Security Tokens . This helps ensure that your information is secure, protecting you from fraud and identity theft.

How it works - Security Tokens verify your identity in two ways. Every time you log in to Cash Management, First National Bank identifies you, then lets you identify the First National Bank.

We have two types of tokens available:

Soft Tokens

soft

Hard Tokens

hard

LOGGING IN USING YOUR SOFT TOKEN

  1. Once your token is activated, log in using your current username.
  2. Open the Digipass for Business Banking app and tap "One-Time Passcode."
  3. Enter the 8-digit one-time password into the password field on your screen.
  4. Immediately following your token password, enter the 4-digit PIN you selected during activation to complete your password.
  5. Click Log In.
  6. The site verification screen appears.
  7. Look at the site verification code on your app and make sure it matches the 4-digit site verification number.
  8. The 4-digit number on your token must match the site verification number displayed on the screen. If they match, click Submit to log in.
    • If the site authentication numbers do not match, do not continue. Start over or contact us for assistance.
    

LOGGING IN USING YOUR HARD TOKEN

  1. Once your token is activated, log in using your current username.
  2. Press the gray button on your token to generate a one-time password.
  3. Enter the 8-digit one-time password into the password field on your screen.
  4. Immediately following your token password, enter the 4-digit PIN you selected during activation to complete your password.
  5. Click Log In.
  6. The site verification screen appears.
  7. Press the token's gray button a second time to generate the 4-digit site verification number.
  8. The 4-digit number on your token must match the site verification number displayed on the screen. If they match, click Submit to log in.
    • If the site authentication numbers do not match, do not continue. Start over or contact us for assistance.
     token 1


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