Relationship Bankers

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READY TO BECOME A RELATIONSHIP BANKER

What is a Relationship Banker?

Relationship Bankers At First National Bank, a Relationship Banker serves as a liaison between the customer and the bank, building and maintaining that relationship by providing direct services and advice related to personal and business accounts.

Relationship Bankers also make referrals to other employees who provide various bank services and products, such as private banking, mortgage lending, commercial loans, investment services, and financial management and trust services.

Relationship Bankers have a broad knowledge of the products and services offered by the bank, as well as the needs and financial goals of their clients, helping them optimize and manage their accounts.

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What does a Relationship Banker do?

Below are examples of the Relationship Banker’s responsibilities.

Greet customers when they enter the branch and establish a professional, friendly rapport
Establish new checking, savings, and other deposit accounts for clients
Explain bank products and services to clients
Ensure customer satisfaction and resolve issues with banking products or services
Evaluate customers’ financial needs, identify banking solutions and offer a referral to the appropriate employee
Provide ongoing, deepened banking relationship services with clients, including completing day-to-day banking transactions, such as: cashing and depositing checks, processing loan payments, and completing wire documentation
Verify all transactions, balance cash drawer, process night deposit bags, assist customers with ATM-related issues, and order checks
Participate in continuous learning to gain knowledge of bank processes, policies, software, terminology, and rules and regulations
Demonstrate commitment to the bank’s mission, vision and core values

What experience and skills does it take to become a Relationship Banker?

We’ll help you build a successful career at First National bank through world-class training and an on-boarding program that will set you up for success.

No banking experience is required, but it’s a plus. We’re looking for enthusiastic, highly motivated individuals who have:

A strong work ethic
Confidence in their ability to learn new tasks, communicate effectively with customers, and take on increasing responsibilities as they acquire new skills
A passion for a long-term career
A professional, courteous demeanor
A desire to build relationships with customers
An interest in continual learning
Basic math skills
Strong problem-solving and critical-thinking skills
Good quality written and verbal communication skills
The ability to work independently and as a team
Computer or data entry experience
Cash handling experience in any prior career is required
Customer service or retail experience
A minimum of a high school education or equivalent

A Relationship Banker is a great position to grow your career at First National Bank. (Learn more about First National Bank and why it's an exceptional place to work.)

If you join us today, you’ll be building lasting relationships with our clients to meet their life-long financial needs. In return, you’ll be rewarded with a competitive compensation and benefit package, be provided continuous training and development opportunities, and extended a sincere commitment to a positive work culture that believes diversity makes us stronger.

Ready, Set, Let’s Get Started

We’re excited to learn more about you and your interest in a Relationship Banker position. Jobs go quickly, so check out our current openings and then apply today.