Section Menu

• (New!) Alerts & Notifications
• Online Banking
• FNB Mobile App
• Mobile Check Deposit
• Money Management
• Mobile Payments
• Online Bank Statements
• Peer-to-Peer (P2P) Payment Systems
• Purchase Rewards

We are excited to announce alerts & notifications that keep you informed about your account in real-time.

• Over 30 alerts to choose from (depending on what bank services you use)
• Receive notifications as soon as activity occurs
• Choose text alerts, email alerts, or both
• View your alert history
• Be notified of specific transactions 
• Monitor your balance to avoid overdrafts
• Stay updated with due dates for loans 

Action Required

Your existing alerts will be retired, so keep an eye out for information in FNB Mobile and online banking. You’ll be prompted to enroll in the new alerts.

To make sure you’re not receiving duplicate alerts, you’ll need to remove your old alerts. Click here to learn how. 

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FAQ

• • For the new alerts, I don't see all 30+ alerts. Where are the rest of my alerts?

  • While we offer over 30 alerts, all of them may not be displayed if they are not relevant to you. So, if you don’t have a loan, you will not see loan alerts. If you don’t have a CD, you won’t see CD alerts. If you have additional questions please contact us.  

  • For the new alerts, how do I remove or add my phone or email?

  • Click or tap on "Notifications Settings" to open your contact preferences. Then choose to add or remove contact methods.

     

  • How do I disable the old alerts?

  • Text and email notifications can only be disabled in the browser version of online banking. If you use FNB Mobile, you will need to login on a web browser to remove your old alerts.

    1. Click the Notifications link in the green navigation bar and then click settings. 

    

    2. Hover your cursor over your selected alert. A "remove" link will appear. Click the link to remove the alert. Confirm your decision and that's it! Your alert has been removed. 

    

  • Who should I contact if I have questions?

  • Please contact our Customer Service Center at 515-232-5561, submit a secure request in online banking, or visit your nearest office location. 

  • Why aren't my old alerts automatically removed?

  • At a future date, all the old alerts will be deactivated and removed. This will be done en masse for all customers. To allow customers time to convert their alerts to our new system, we are allowing an overlap of both the old and new alerts. The old alert deactivation date will be announced in the near-future. So, while you do not need to remove your old alerts, you may receive duplicate alerts unless you remove the old alerts.