Like an umbrella, the Brella™ app is designed to offer protection for debit cards with real-time alerts. When your First National Bank debit card has been used, you will receive an email alert, based on the transaction criteria you established when registering your card. If you are notified of a transaction that you didn't authorize, contact First National Bank at 515-232-5561 immediately to close your debit card. If you have fraud to report after business hours, call the Brella Fraud Operations at 866-508-2693 immediately to prevent further fraud.
Register your First National Bank debit card with Brella today by clicking here. First time users should click the "New Mobile Card User" button to register.
To access the Brella user guide, click here.
You can automatically receive email notifications anytime for:
- Transaction amount alert
- Internet or phone transaction alert
- International transaction alert
- Suspicious transaction alert (If you receive a suspicious transaction alert during regular business hours, call First National Bank Customer Service at 515-232-5561. After business hours, call SHAZAM toll-free at 866-508-2693 to review the suspicious activity with a fraud specialist.)
iPhone and Android users can sign up directly through the Brella app found in the App Store and Google Play. During the set up process, Shazam will conduct an automated call to confirm your PIN for security purposes. The call will be generated from 1-800-524-0408.